1Vice Sportsbook & Casino Rules and Policies
House rules, regulations, and payoffs contained herein may vary from time to time and are subject to change and revision by 1Vice Sportsbook & Casino management without prior written notice. So please check them regularly. We reserve the right to amend or modify them at any time and in response to changes in applicable applications. In the event of a significant change, we will try to notify you as soon as practicable. If you have any inquiries please write to support@1Vice.com
The following Rules and Policies are for users’ protection and benefits. They herein form an agreement between 1Vice Sportsbook & Casino and its members. Please read the following carefully. By registering and wagering on the 1Vice Casino games and/or in the Sportsbook, you indicate full acceptance and understanding of the rules.
Laws regarding gambling vary throughout the world, and it is the responsibility of each player to ensure he or she understands and fully complies with any laws or regulations relevant in their own countries or states. All members of 1Vice Sportsbook & Casino must be at least 18 years of age.
See Rules for the individual games for the types of wagers and specific rules for each sport.
The personal identity and details of all members will remain confidential. 1Vice will not report wagering information on behalf of any member. This is the sole responsibility of each member.
In order to receive live assistance through phone, email or live chat, you must provide your account number and password to the representative. Keep in mind that the password needs to be provided if the information you are requesting requires specifics pertaining to your account only. Please take in consideration that passwords with offensive or pejorative terms will automatically ban your account from live assistance.
Members are solely responsible for their account transactions and should keep their account information confidential. Should a member give away, neglect, share, or lose his or her account number and/or password, 1Vice Sportsbook & Casino will not be held liable for any claims regarding that account.
All accounts must have a correct and valid contact information such as phone number, complete address and email listed in their account information on the date(s) of all deposits. Use of any invalid information is grounds for possible forfeiture of any/all winnings and bonuses.
All accounts that use the Internet to place wagers or for banking purposes must have a valid contact information such as phone number, complete address and email listed in their account information. Use of any invalid information may result in the account being frozen or closed.
Customers may only have one and only one account number in their name and under their control. Also, if bonuses are involved, customers may only have one and only one account number per household, email address, phone number and IP address without prior permission from management. Bonuses will be removed from all unapproved accounts deemed to be from one entity.
The use of multiple account numbers or names in order to receive bonus promotions, referral awards, or exceed limits is forbidden and may result in the forfeiture of all funds received/won as a result of these actions. You are to notify 1Vice immediately if you have a relative, friend or acquaintance join 1Vice and open an account. You will be awarded a one time 30% cash bonus for each referral. Failure to notify 1Vice could be deemed as bonus abuse, fraud or collusion and could result in account restrictions and or account closure, see the sections on bonus abuse, fraud and collusion for full list of rules and penalties. Contact Customer Service to notify us.
Contact Customer Service if you have lost your account number or password to receive retrieval instructions.
All wagers are final once accepted by 1Vice and confirmed by the player, either over the phone or online and will not be altered or deleted by either party.
Members are responsible for checking all of their sports, horses, and lotto wagers in the pending bets section to be sure they have not made an error. No Internet wager claims will be accepted without a ticket number.
All Internet wagers must be placed through the user interface provided by 1Vice Sportsbook & Casino on its Web pages. Any Internet wagering through other means, including the use of a “robot” player, is strictly forbidden. In the event that use of non-approved client software is detected, Management reserves the right to invalidate all such wagers retroactively, cancel the player’s account, or take any other appropriate action.
Professional card counters are prohibited. If you are found to be a professional card counter playing in our any of our casino’s, your account is subject to immediate closure and all winnings and funds will be forfeited.
Most events are graded immediately upon completion. Other events require extensive research and language translation to determine a final score. Use Live Help to report any score of an event you need to have graded. Please include a link or source of the score so we can process your wager(s) immediately. Please note we only use official sites for grading purposes.
On Mondays, between 8am east and 12pm east, the system runs end of the week computations. Grading of sportsbook wagers cannot occur during that time. Please refer to Rolling If-Bets to have action on games which winnings are pending to be added to your account.
1Vice Sportsbook & Casino reserves the right to correct grading errors at any time. If an account reaches a negative balance due to the re-grade of an event, all in-progress pending wagers will stand and be honored. Since winning wagers in this instance will be honored, immediate settlement of losing wagers is also expected.
If a customer believes there has been an error on the grade/scoring of any of the tickets posted in his/her account, the player must submit the request of revision with our Customer Service Staff within the same week or a maximum of 7 days of the event in question conclusion. Claims submitted after that period will not be considered.
1Vice Sportsbook & Casino reserves the right to reverse the incorrect application of funds into an account due to human or system/software error. Funds that were not intended to be credited into a customer’s account will be reverted upon discovery of the inaccuracy.
If a player believes that 1Vice Sportsbook & Casino has posted an erroneous line, or time error, the player is asked to notify 1Vice Sportsbook & Casino immediately to verify if the line/time is correct.
A bet made after an event begins based on occurrences that have developed while in-play, is considered a “past-post”, and will be handled as blatant theft. This applies for all regular game lines or when play resumes in live in play wagering. All events intended for in-play offering will be noted as such on the wagering option.
Limits on each wagering option are reset within a few minutes of a wager being posted. Limits also reset immediately when the line on the selection has moved. Management reserves the right to refuse and/or limit any wager, or lower overall account betting limits at any time as a permanent or provisional measure. Use of multiple accounts to circumvent limits is prohibited.
Management reserves the right to allow or deny electronic funding methods or any gaming features offered in our sites when verification irregularities/difficulties arise or issues with offshore establishments are reported to be related to your account (regardless if these reports are valid or invalid) or other evidence suggest it. Credit card refunds could incur in a fee of up to $45 per individual credit card charge and will be issued upon Management’s discretion.
The advantage of free/discounted payouts will be permanently revoked for customers who have been found abusing our Reward Programs. This advantage will also be permanently revoked for accounts that have violated or transgressed rules/policies related to any feature/benefit offered in our sites (sportsbook, casinos, race books, funding methods, etc).
Only accounts starting with “V” will have balances honored by 1Vice Sportsbook & Casino. No agents are directly employed by 1Vice Sportsbook & Casino. In case you have any discrepancy with your balance, your Agent, not 1Vice, is the one responsible for handling it. Agents who attempt to solicit customers via posting forums, e-mail spamming, or cold calling will have their agent account terminated immediately.
Racebook Platforms featured by the 1Vice Sportsbook & Casino Group pay track odds up to the maximum odds displayed for each race book in the corresponding section. Please see Racebook Payouts for maximum odds paid for different wager types and maximum net profit per race. Track consolation pay outs, if offered by the track, will be given as shown in track results. If no payout is provided by a track, tickets will be refunded. Carryovers or pool type payouts listed by the track will not be offered by 1Vice Sportsbook & Casino, Race books. No claims upon payouts will be accepted without the odds being displayed on the track’s site.
Pool manipulation attempts in Horse racing will lead to account suspension and earnings from these types of schemes are subject to voiding/forfeiture.
Individual payouts in the Bonus Casino do not always pay as much as standard casino payouts. Some games have specific options which pay less, so other options can pay more. Players are responsible for checking the payout charts for each game before playing. Go to the Bonus Casino home page for detailed information.
Customers from North America are required to complete at least a 2 time rollover of the deposited amount in order to have a payout processed without incurring a penalty fee. If this requirement is not fulfilled, the account will not qualify for a free redemption and an administrative fee will be charge without exceptions.
Customers from outside of North America are required to complete at least a 2 time rollover of the deposited amount in order to have a payout processed without incurring on a penalty fee. If this requirement is not fulfilled, the account will not qualify for a free redemption and an administrative fee will be charge without exceptions.
1Vice Sportsbook & Casino reserves the right to reverse fees covered on deposits. This will be done without prior notice if little or no play is made between deposits and redemption’s (rollover not met). It is up to 1Vice Sportsbook & Casino sole discretion to determine appropriate play on a case by case basis. 1Vice Sportsbook & Casino is not to be used as a “go-between” for money movement between processors or other operations.
Rollover amounts for each wager are based on the lesser amount of risk or win in each selection.
Payout requests processed Monday to Thursday between 7:00 AM EST and 12:00 PM EST. You are allowed one free withdrawal every 30 days this free payout is sent via U.S. Money Order and the max is $500. Any payout request that does not qualify to be sent for free will be processed having the corresponding fees applied without exceptions. One payout request allowed every 7 business days. Maximum $3,000 payout per week.
1Vice Sportsbook & Casino assumes no liability for funds once released and received by any monetary transfer agent/agency, institution, or company. Once you request a payment to be sent to you by any of the options listed in our banking section, you agree to the terms and conditions displayed in the 1Vice Sportsbook & Casino’ info pages that correspond to the processor issuing your redemption.
Management reserves the right to confiscate the bonus, affiliate earnings and/or applied transaction fees in any account(s) deemed to be taking advantage of any of our programs.